TL;DR: Cigna Healthcare modified MM 0198 for continuous passive motion (CPM) devices, effective September 26, 2025. Both HCPCS codes under this policy — E0935 and E0936 — are now designated not medically necessary. Here's what your billing team needs to do.

Cigna Healthcare updated its CPM device coverage policy under policy code MM 0198 Cigna system. This change classifies E0935 (CPM device for knee use) and E0936 (CPM device for use other than the knee) as not medically necessary. If your practice or DME supplier bills these codes to Cigna, expect denials starting September 26, 2025.


Quick-Reference Table

Field Detail
Payer Cigna Healthcare
Policy Continuous Passive Motion (CPM) Devices
Policy Code MM 0198
Change Type Modified
Effective Date September 26, 2025
Impact Level High
Specialties Affected Orthopedic surgery, physical medicine & rehabilitation, DME suppliers, outpatient physical therapy
Key Action Remove E0935 and E0936 from your Cigna charge capture before September 26, 2025

Cigna CPM Device Coverage Criteria and Medical Necessity Requirements 2025

The core issue with the Cigna CPM device coverage policy is straightforward: Cigna has determined that CPM devices do not meet its medical necessity standard. That applies to both HCPCS E0935 and E0936. There's no tiered coverage, no exception pathway listed, and no indication that clinical documentation can overcome the designation.

Under MM 0198, Cigna is not covering CPM device use for post-surgical rehabilitation or for treating other conditions. That's the full scope — knee and non-knee applications alike are out. This isn't a narrow carve-out. It's a blanket not-medically-necessary designation across both device categories.

For billing teams, this means the Cigna CPM device coverage policy leaves no room for a successful medical necessity argument on claims submitted after the effective date of September 26, 2025. If you've been billing E0935 for post-TKA (total knee arthroplasty) recovery under Cigna plans, that pathway is now closed under this policy.

Prior authorization won't save these claims either. When a payer categorizes a service as not medically necessary at the policy level, prior auth approval doesn't override that designation. Don't assume a pre-auth for CPM equipment will protect your reimbursement. It won't.

If you have active Cigna patients receiving CPM therapy or post-surgical CPM rentals, review those cases now — before September 26, 2025. Any rental agreement or order initiated on or after the effective date carries serious reimbursement risk.


Cigna CPM Device Exclusions and Non-Covered Indications

MM 0198 places both CPM device codes in a single category: not medically necessary. That covers the full spectrum of clinical indications Cigna previously evaluated under this policy.

Knee CPM (E0935): This covers CPM devices designed specifically for knee rehabilitation — most commonly prescribed after total knee replacement or ligament repair surgery. Cigna's position is that the clinical evidence does not support medical necessity for these devices.

Non-Knee CPM (E0936): This covers CPM devices for other joints — shoulder, hip, elbow, and wrist are common applications. Same ruling, same outcome. Not medically necessary under Cigna billing guidelines.

This is a hard line. There's no language in the policy summary indicating that any subset of patients — high-risk, complex surgical cases, or otherwise — qualifies for coverage. If you're billing E0936 for post-shoulder surgery CPM under a Cigna plan, that claim is now a denial waiting to happen.


Coverage Indications at a Glance

Indication Status Relevant Codes Notes
CPM device for knee — post-surgical rehabilitation Not Medically Necessary E0935 Blanket denial; no documented exceptions
CPM device for knee — other conditions Not Medically Necessary E0935 Applies to non-surgical indications as well
CPM device for non-knee joints — post-surgical rehabilitation Not Medically Necessary E0936 Shoulder, hip, elbow, wrist all included
+ 1 more indications

Enter your email to unlock all tables — 100% free

Unlocks every table on this page. Free weekly digest included. By subscribing you agree to our Terms and Privacy Policy.

This policy is now in effect (since 2025-09-26). Verify your claims match the updated criteria above.

Cigna CPM Device Billing Guidelines and Action Items 2025

The billing guidelines here are simple. This policy closes a coverage door. Your job is to make sure your team doesn't keep walking through it after September 26, 2025.

#Action Item
1

Remove E0935 and E0936 from your Cigna charge capture before September 26, 2025. If your charge master or billing templates include these codes for Cigna payers, update them now. Claims submitted on or after the effective date will deny.

2

Audit open rental agreements and active CPM orders tied to Cigna patients. Any CPM equipment order that extends into or starts after September 26, 2025 needs a payer review. Contact the patient's plan to confirm benefit status and document that review.

3

Check your DME supplier contracts. If your practice works with a DME partner to fulfill CPM orders for post-surgical patients, notify them of this policy change. They need to know not to fulfill Cigna-covered CPM orders for post-September 26 rentals without a payer-specific exception confirmed in writing.

+ 4 more action items

Enter your email to unlock all tables — 100% free

Unlocks every table on this page. Free weekly digest included. By subscribing you agree to our Terms and Privacy Policy.

Sample Version Diff Line-by-line changes
Previous VersionCurrent Version
Coverage is considered experimental and investigational for all indicationsCoverage is considered medically necessary when specific criteria are met
Prior authorization is not requiredPrior authorization is required for initial treatment
Documentation must include clinical historyDocumentation must include clinical history
+ 1 more action items

Enter your email to unlock all tables — 100% free

Unlocks every table on this page. Free weekly digest included. By subscribing you agree to our Terms and Privacy Policy.

CPT, HCPCS, and ICD-10 Codes for CPM Devices Under MM 0198

The policy data for MM 0198 lists two HCPCS codes. No CPT codes and no ICD-10-CM codes are included in this policy. Do not bill E0935 or E0936 to Cigna expecting reimbursement after the effective date.

Not Medically Necessary HCPCS Codes

Code Type Description Status
E0935 HCPCS Continuous passive motion exercise device for use on knee only Not Medically Necessary
E0936 HCPCS Continuous passive motion exercise device for use other than knee Not Medically Necessary

No CPT codes are listed under MM 0198. No ICD-10-CM codes are included in the policy data for this coverage determination.


A Note on DME Billing Context

CPM devices are durable medical equipment. They're typically billed by DME suppliers or hospital outpatient departments after joint surgery. This policy change sits squarely in the DME billing world, which means it touches a wide range of billing relationships — not just the ordering physician's practice.

Cigna's position on CPM isn't unique in the market. Several payers have moved in this direction, citing clinical evidence that CPM devices don't improve outcomes over standard physical therapy. The real issue here isn't the clinical debate — it's making sure your billing team and your DME partners are aligned before Cigna starts issuing denials.

If your organization bills both under a hospital outpatient department and through a separate DME supplier relationship, audit both channels. Claim denial volume can add up fast when two billing departments are independently submitting for the same not-covered service.


Get the Full Picture

Track this policy across versions, search 1,500+ policies by CPT code, and get real-time alerts when any payer changes coverage.

🔍 Search by any code 🔔 Real-time alerts 📊 Line-by-line diffs ⏰ Deadline tracking
Get Full Access → $99/mo · 14-day money-back guarantee