TL;DR: Cigna Healthcare modified MM 0118, its bone graft substitutes coverage policy, effective February 14, 2026. Here's what changes for billing teams.
Cigna Healthcare updated MM 0118 to clarify how bone graft substitutes are classified — specifically, whether they count as implants or surgical supplies. That distinction drives reimbursement, claim denial risk, and how you document medical necessity. The policy directly affects CPT codes including 20999, 27899, 21208, 21210, and a range of unlisted musculoskeletal procedure codes across nearly every body region.
Quick-Reference Table
| Field | Detail |
|---|---|
| Payer | Cigna Healthcare |
| Policy | Bone Graft Substitutes |
| Policy Code | MM 0118 |
| Change Type | Modified |
| Effective Date | February 14, 2026 |
| Impact Level | High |
| Specialties Affected | Orthopedic surgery, oral and maxillofacial surgery, spine surgery, ENT, sports medicine |
| Key Action | Audit your charge capture for unlisted musculoskeletal codes and confirm bone graft materials are classified as surgical supplies — not implants — before submitting claims |
Cigna Bone Graft Substitutes Coverage Criteria and Medical Necessity Requirements 2026
The core of this Cigna bone graft substitutes coverage policy comes down to one question: is the material an implant or a surgical supply? The answer changes how you bill, how you document, and whether you get paid.
Cigna's updated position is clear. Most bone graft substitutes — including allograft materials, bone void fillers (with or without antibiotics), synthetic materials, and recombinant bone morphogenetic proteins — do not meet the definition of an implant. Cigna classifies them as surgical supplies.
Cigna defines an implant as a device or material placed into a surgically or naturally formed body cavity to continuously assist, restore, or replace the function of an organ system or structure throughout its useful life. That definition covers stents, artificial joints, shunts, plates, screws, anchors, radioactive seeds, and non-soluble or solid plastic materials used to augment tissue or fill areas removed surgically or traumatically.
Resorbable materials fail that test entirely. The FDA classifies certain materials — such as resorbable calcium salt bone void fillers — as resorbable. Cigna follows that FDA classification. Over time, these materials dissolve and bone tissue replaces them. Because they don't persist and don't continuously restore function, they aren't implants under MM 0118.
This matters for medical necessity documentation. If your operative notes describe a bone graft substitute in language that implies it's functioning like a permanent implant, expect scrutiny. Your documentation should reflect the material's resorbable nature. Cigna's reviewers will use that distinction to determine coverage status and reimbursement.
Prior authorization requirements for bone graft substitute procedures depend on the specific plan and the procedure code used. For unlisted procedure codes — 20999, 27899, 21208, 21210, and the full list of unlisted codes under this policy — prior auth is especially important. Unlisted codes already carry elevated denial risk. When you combine an unlisted code with a material Cigna may classify as a supply rather than an implant, you're in territory where a prior authorization conversation with Cigna before the procedure is not optional — it's necessary.
Cigna Bone Graft Substitutes Exclusions and Non-Covered Indications
Eleven of the 14 codes under MM 0118 are flagged as Considered Experimental/Investigational/Unproven when used for certain indications. This is the part of the policy your billing team needs to read carefully.
Cigna treats bone graft substitutes — including recombinant human bone morphogenetic proteins (rhBMP) — as experimental or investigational in a wide range of off-spine or non-standard applications. The unlisted procedure codes are the clearest signal. When Cigna lists codes like 23929 (shoulder), 24999 (humerus or elbow), 25999 (forearm or wrist), 27299 (pelvis or hip), 27599 (femur or knee), and 29999 (arthroscopy) in the experimental group, they're drawing a hard line.
The same applies to codes 31299 (accessory sinuses), 21499 (head), 21208 (facial bone augmentation), and 21210 (nasal, maxillary, or malar bone graft). These are not routine Cigna bone graft substitutes billing scenarios. If your practice performs these procedures with bone graft substitutes and bills under these codes, you need a documented clinical rationale that directly addresses why the use is not experimental. That documentation needs to be in the chart before the claim goes out — not assembled after a denial.
The two hematopoietic codes, 38232 (bone marrow harvesting, autologous) and 38241 (HPC autologous transplantation), also carry the experimental designation in this context. If your billing team hasn't separated out the bone graft substitute use case from standard oncology billing under those codes, now is the time to build that distinction into your charge capture workflow.
Coverage Indications at a Glance
| Indication | Status | Relevant Codes | Notes |
|---|---|---|---|
| Bone graft substitutes used as surgical supplies (resorbable, allograft, synthetic, bone void fillers) | Covered when medical necessity criteria met | 20999, 27899 | Must be documented as surgical supplies, not implants |
| Bone graft substitutes for facial bone augmentation | Experimental/Investigational/Unproven | 21208, 21210, 21499 | Strong documentation of medical necessity required; high denial risk |
| Bone graft substitutes for shoulder procedures | Experimental/Investigational/Unproven | 23929 | Unlisted code; prior authorization strongly recommended |
| Bone graft substitutes for humerus or elbow procedures | Experimental/Investigational/Unproven | 24999 | Unlisted code; prior authorization strongly recommended |
| Bone graft substitutes for forearm or wrist procedures | Experimental/Investigational/Unproven | 25999 | Unlisted code; prior authorization strongly recommended |
| Bone graft substitutes for pelvis or hip joint procedures | Experimental/Investigational/Unproven | 27299 | Unlisted code; prior authorization strongly recommended |
| Bone graft substitutes for femur or knee procedures | Experimental/Investigational/Unproven | 27599 | Unlisted code; prior authorization strongly recommended |
| Bone graft substitutes in arthroscopic procedures | Experimental/Investigational/Unproven | 29999 | Unlisted code; prior authorization strongly recommended |
| Bone graft substitutes for accessory sinus procedures | Experimental/Investigational/Unproven | 31299 | Unlisted code; prior authorization strongly recommended |
| Bone marrow harvesting (autologous) in bone graft context | Experimental/Investigational/Unproven | 38232 | Separate from standard oncology billing — document indication clearly |
| HPC autologous transplantation in bone graft context | Experimental/Investigational/Unproven | 38241 | Separate from standard oncology billing — document indication clearly |
Cigna Bone Graft Substitutes Billing Guidelines and Action Items 2026
The effective date of February 14, 2026 means this policy is already active. If you haven't audited your claims workflow against MM 0118 in the Cigna system, start today.
| # | Action Item |
|---|---|
| 1 | Audit your charge capture for all 14 codes under MM 0118. Pull claims submitted in the last 90 days that include CPT codes 20999, 27899, 21208, 21210, 21499, 23929, 24999, 25999, 27299, 27599, 29999, 31299, 38232, and 38241. Identify any where bone graft substitute materials were used. Confirm the documentation reflects the material's classification as a surgical supply — not an implant. |
| 2 | Update your operative report templates to reflect Cigna's implant definition. Surgeons documenting bone graft substitute use should avoid language that implies the material is permanent or continuously restoring function. Phrases like "resorbable bone void filler" or "allograft bone substitute used as surgical supply" are factually accurate and align with Cigna's MM 0118 classification. Train your surgical documentation team on this before the next case. |
| 3 | Flag all 11 experimental/investigational codes for mandatory pre-claim review. Codes 21208, 21210, 21499, 23929, 24999, 25999, 27299, 27599, 29999, 31299, 38232, and 38241 are high-risk for claim denial under this coverage policy. Build a workflow checkpoint — before the claim drops — that requires a documented clinical rationale addressing the experimental designation. Don't let these go out on autopilot. |
| 4 | Get prior authorization for all unlisted procedure codes used with bone graft substitutes. This isn't optional. Unlisted codes under Cigna already require detailed documentation and often prior auth. When the procedure also involves a material Cigna classifies as experimental in that context, a prior authorization request before the procedure is your best protection. Call Cigna or use their portal — do it before February 14, 2026 cases pile up without coverage confirmation. |
| 5 | Separate bone graft substitute billing from standard oncology billing for codes 38232 and 38241. If your practice uses CPT 38232 or 38241 in both oncology and bone graft contexts, make sure your billing guidelines distinguish between the two use cases. Cigna flags these as experimental specifically in the bone graft substitute context. A claim for autologous bone marrow harvesting in an oncology case is a different animal than the same code in a bone grafting scenario. Mix them up and you'll generate unnecessary denials in both directions. |
| 6 | Loop in your compliance officer if you're unsure how this applies to your specialty or payer mix. This policy is broader than it looks. If you bill for oral and maxillofacial surgery, spine surgery, orthopedics, ENT, or sports medicine, MM 0118 touches your book of business. Your compliance officer should review your procedure-level documentation standards against Cigna's implant definition before you have a pattern of denials to explain. |
| Previous Version | Current Version |
|---|---|
| Coverage is considered experimental and investigational for all indications | Coverage is considered medically necessary when specific criteria are met |
| Prior authorization is not required | Prior authorization is required for initial treatment |
| Documentation must include clinical history | Documentation must include clinical history |
| Re-review every 24 months | Re-review every 12 months with updated clinical documentation |
CPT, HCPCS, and ICD-10 Codes for Bone Graft Substitutes Under MM 0118
Unlisted Procedure Codes — Standard Billing (When Medical Necessity Criteria Are Met)
| Code | Type | Description |
|---|---|---|
| 20999 | CPT | Unlisted procedure, musculoskeletal system, general |
| 27899 | CPT | Unlisted procedure, leg or ankle |
Experimental / Investigational / Unproven Designations
These codes carry an experimental/investigational/unproven designation under MM 0118 when used with bone graft substitutes. High denial risk without documented clinical justification.
| Code | Type | Description | Reason |
|---|---|---|---|
| 21208 | CPT | Osteoplasty, facial bones; augmentation (autograft, allograft, or prosthetic implant) | Considered Experimental/Investigational/Unproven |
| 21210 | CPT | Graft, bone; nasal, maxillary or malar areas (includes obtaining graft) | Considered Experimental/Investigational/Unproven |
| 21499 | CPT | Unlisted musculoskeletal procedure, head | Considered Experimental/Investigational/Unproven |
| 23929 | CPT | Unlisted procedure, shoulder | Considered Experimental/Investigational/Unproven |
| 24999 | CPT | Unlisted procedure, humerus or elbow | Considered Experimental/Investigational/Unproven |
| 25999 | CPT | Unlisted procedure, forearm or wrist | Considered Experimental/Investigational/Unproven |
| 27299 | CPT | Unlisted procedure, pelvis or hip joint | Considered Experimental/Investigational/Unproven |
| 27599 | CPT | Unlisted procedure, femur or knee | Considered Experimental/Investigational/Unproven |
| 29999 | CPT | Unlisted procedure, arthroscopy | Considered Experimental/Investigational/Unproven |
| 31299 | CPT | Unlisted procedure, accessory sinuses | Considered Experimental/Investigational/Unproven |
| 38232 | CPT | Bone marrow harvesting for transplantation; autologous | Considered Experimental/Investigational/Unproven |
| 38241 | CPT | Hematopoietic progenitor cell (HPC); autologous transplantation | Considered Experimental/Investigational/Unproven |
No ICD-10-CM codes are listed in the MM 0118 policy data. Diagnosis code selection should reflect the underlying condition requiring bone grafting and align with your operative documentation.
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