Cigna modified MM 0064 for negative pressure wound therapy (NPWT), effective September 26, 2025. Here's what billing teams need to do.
Cigna Healthcare updated its NPWT/vacuum-assisted closure (VAC) coverage policy under MM 0064 Cigna system, effective September 26, 2025. This change covers CPT codes 97605, 97606, 97607, and 97608, along with HCPCS codes A6550, A9272, and E2402. If your practice bills NPWT across inpatient, outpatient, long-term care, or home care settings, this update applies to you.
Quick-Reference Table
| Field | Detail |
|---|---|
| Payer | Cigna Healthcare |
| Policy | Negative Pressure Wound Therapy/Vacuum Assisted Closure (VAC) for Nonhealing Wounds |
| Policy Code | MM 0064 |
| Change Type | Modified |
| Effective Date | September 26, 2025 |
| Impact Level | Medium |
| Specialties Affected | Wound care, general surgery, home health, long-term care, plastic surgery, podiatry |
| Key Action | Audit your charge capture for CPT 97605–97608 and HCPCS A6550, A9272, and E2402 before September 26, 2025 |
Cigna NPWT Coverage Criteria and Medical Necessity Requirements 2025
The Cigna NPWT coverage policy under MM 0064 covers vacuum-assisted closure for nonhealing wounds across multiple care settings. That includes hospitals, clinics, long-term care facilities, and home care. The policy distinguishes between device types — portable vs. fixed, electrically powered vs. mechanically powered, and reusable vs. disposable — and that distinction drives which codes apply.
Medical necessity is the threshold question here. Cigna requires clinical documentation that supports NPWT as appropriate for the specific wound being treated. That means your records need to show why standard wound care failed or isn't appropriate, and why NPWT is the right next step.
The policy groups all seven codes — CPT 97605, 97606, 97607, 97608 and HCPCS A6550, A9272, E2402 — under "Considered Medically Necessary." That's the right label, but it doesn't mean automatic reimbursement. Medical necessity still has to be established per claim. Document accordingly.
Prior authorization requirements for NPWT vary by Cigna plan. Check the member's specific plan before you schedule or order the device. Assuming auth isn't required is how you end up with a claim denial that's hard to overturn.
Coverage Indications at a Glance
| Indication | Status | Relevant Codes | Notes |
|---|---|---|---|
| NPWT using durable medical equipment (DME) pump — wounds up to 50 sq cm | Covered | CPT 97605, HCPCS E2402, A6550 | Medical necessity documentation required |
| NPWT using durable medical equipment (DME) pump — wounds greater than 50 sq cm | Covered | CPT 97606, HCPCS E2402, A6550 | Medical necessity documentation required |
| NPWT using disposable, non-powered device — wounds up to 50 sq cm | Covered | CPT 97607, HCPCS A9272 | Disposable device; no DME pump required |
| NPWT using disposable, non-powered device — wounds greater than 50 sq cm | Covered | CPT 97608, HCPCS A9272 | Disposable device; no DME pump required |
| Home care NPWT (portable electrical or mechanical device) | Covered | HCPCS E2402, A6550 | Must be ordered for home use; plan-level prior auth may apply |
| NPWT supplies and accessories (wound care set) | Covered | HCPCS A6550 | Bundled with electrical pump use |
| Disposable wound suction device with dressing and accessories | Covered | HCPCS A9272 | Each unit billed separately |
Cigna NPWT Billing Guidelines and Action Items 2025
The real issue with NPWT billing is code selection. You have four CPT codes and three HCPCS codes in play, and picking the wrong one based on device type or wound size creates a denial that documentation alone won't fix.
Here's what your billing team should do before the September 26, 2025 effective date:
| # | Action Item |
|---|---|
| 1 | Map your charge capture to the correct CPT code based on device type and wound size. CPT 97605 and 97606 apply to DME-based electrical pumps. CPT 97607 and 97608 apply to disposable, non-powered devices. Wound size — under or over 50 sq cm — determines whether you bill the lower or upper code in each pair. Train your clinical staff to document measured wound size at each visit. |
| 2 | Confirm HCPCS code use matches the device being dispensed. Bill HCPCS E2402 for the electrical pump itself (stationary or portable). Bill HCPCS A6550 for the wound care set and accessories used with that pump. Bill HCPCS A9272 for disposable wound suction devices — per unit, per supply. Don't mix DME supply codes with disposable device codes on the same claim unless both are actually in use. |
| 3 | Check prior authorization requirements on every Cigna member's plan before starting NPWT. This policy applies across inpatient, outpatient, long-term care, and home settings, and prior auth rules vary by plan. Call to verify or use Cigna's online eligibility and auth tools. A missing auth on a home-use E2402 is a clean claim turned into a denial. |
| 4 | Update your medical necessity documentation templates. Your records should explain why conservative wound care wasn't sufficient, what wound type and size you're treating, and which NPWT device type was selected. Cigna auditors will look for this if a claim is reviewed post-payment. |
| 5 | Audit your NPWT claims from the last 90 days against the MM 0064 criteria. Look for any claims where wound size wasn't documented, device type wasn't specified, or the wrong code pair was used. Fix those habits before the updated policy is live. If you find a systemic issue, loop in your compliance officer before it becomes a recoupment. |
| 6 | Flag any long-term care or home health NPWT billing for review. Negative pressure wound therapy billing in those settings draws more scrutiny. Make sure your supplier or DME billing team is aligned on HCPCS code use and documentation requirements under the updated policy. |
| Previous Version | Current Version |
|---|---|
| Coverage is considered experimental and investigational for all indications | Coverage is considered medically necessary when specific criteria are met |
| Prior authorization is not required | Prior authorization is required for initial treatment |
| Documentation must include clinical history | Documentation must include clinical history |
| Re-review every 24 months | Re-review every 12 months with updated clinical documentation |
CPT, HCPCS, and ICD-10 Codes for Negative Pressure Wound Therapy Under MM 0064
Covered CPT Codes (When Medical Necessity Criteria Are Met)
| Code | Type | Description |
|---|---|---|
| 97605 | CPT | Negative pressure wound therapy (e.g., vacuum assisted drainage collection), utilizing durable medical equipment — wound surface area less than or equal to 50 sq cm |
| 97606 | CPT | Negative pressure wound therapy (e.g., vacuum assisted drainage collection), utilizing durable medical equipment — wound surface area greater than 50 sq cm |
| 97607 | CPT | Negative pressure wound therapy (e.g., vacuum assisted drainage collection), utilizing disposable, non-powered device — wound surface area less than or equal to 50 sq cm |
| 97608 | CPT | Negative pressure wound therapy (e.g., vacuum assisted drainage collection), utilizing disposable, non-powered device — wound surface area greater than 50 sq cm |
Covered HCPCS Codes (When Medical Necessity Criteria Are Met)
| Code | Type | Description |
|---|---|---|
| A6550 | HCPCS | Wound care set, for negative pressure wound therapy electrical pump, includes all supplies and accessories |
| A9272 | HCPCS | Wound suction, disposable, includes dressing, all accessories and components, any type, each |
| E2402 | HCPCS | Negative pressure wound therapy electrical pump, stationary or portable |
No ICD-10-CM codes are specified in this policy. The MM 0064 Cigna policy does not enumerate specific diagnosis codes. Your medical necessity documentation must support the wound diagnosis, but the policy doesn't restrict coverage to a defined ICD-10 list. That's actually useful — it gives you flexibility, but it also means Cigna reserves the right to question any diagnosis that doesn't clearly support NPWT.
A Note on Device Type — This Is Where Claims Break Down
The split between DME-based and disposable NPWT is the biggest practical issue in this policy. CPT 97605 and 97606 go with electrically powered durable medical equipment — the kind with a reusable pump, billed under HCPCS E2402. CPT 97607 and 97608 go with disposable, non-powered devices — billed under HCPCS A9272.
These are not interchangeable. Billing CPT 97605 when you used a disposable device isn't a technicality — it's the wrong code. The same goes in reverse.
If your facility uses both device types depending on care setting, your charge capture workflow needs to branch at the point of device selection. Build that logic in now, before the updated Cigna NPWT billing guidelines are live on September 26, 2025.
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