TL;DR: Aetna, a CVS Health company, modified CPB 0797 governing meibomian gland management, effective November 21, 2025. Every major intervention for meibomian gland dysfunction — including LipiFlow, intense pulsed light, and the TearCare System — is classified as experimental. Here's what billing teams need to do.
This update to the Aetna meibomian gland dysfunction coverage policy affects CPT codes 0207T, 0330T, 0507T, 0552T, 0563T, and 68040, plus HCPCS codes G0460 and P9020. If your ophthalmology or optometry practice bills any of these to Aetna, expect denials unless you're already prepared. The policy leaves almost no room for reimbursement on the newer device-based treatments your patients may be requesting.
Quick-Reference Table
| Field | Detail |
|---|---|
| Payer | Aetna, a CVS Health company |
| Policy | Management of Meibomian Glands |
| Policy Code | CPB 0797 |
| Change Type | Modified |
| Effective Date | November 21, 2025 |
| Impact Level | High |
| Specialties Affected | Ophthalmology, Optometry, Oculoplastics |
| Key Action | Audit charge capture for CPT 0207T, 0330T, 0507T, 0552T, 0563T, and 68040 and flag these for denial risk before billing Aetna members |
Aetna Meibomian Gland Dysfunction Coverage Criteria and Medical Necessity Requirements 2025
The short version: Aetna's CPB 0797 Aetna system does not cover the devices and procedures that have become standard offerings in many dry eye clinics. The coverage policy draws a hard line. Treatments that have grown into significant revenue drivers for ophthalmology and optometry practices are explicitly non-covered.
Aetna does not recognize medical necessity for device-based thermal pulsation (LipiFlow, CPT 0207T), wearable heat-delivery devices (TearCare System, CPT 0563T), or tear film imaging (LipiView, CPT 0330T). Near-infrared dual imaging with the LipiScan Dynamic Meibomian Imager (CPT 0507T) is also excluded. These are not edge cases — they are the core diagnostic and treatment tools that many practices have built meibomian gland dysfunction (MGD) programs around.
The policy also excludes intense pulsed light therapy (IPL) for MGD. IPL has been gaining traction as a treatment, and some practices have started billing it with expectation of coverage. Under CPB 0797, that reimbursement will not come from Aetna. There is no prior authorization pathway that makes these covered — Aetna's position is that the clinical evidence doesn't support coverage, full stop.
Expression of conjunctival follicles (CPT 68040) is called out separately with a broader note: it's considered experimental, investigational, unproven, AND not medically necessary for chalazion, dry eyes, hordeolum, and meibomian gland dysfunction. That language matters. "Not medically necessary" language in a coverage policy tends to generate harder denials than "experimental" designations alone.
If your practice treats Aetna members for any of these conditions, your billing team should know that no amount of documentation will make these covered under the current policy. The question isn't how to document medical necessity — it's whether you have the right financial counseling conversations before delivering these services.
Aetna Meibomian Gland Dysfunction Exclusions and Non-Covered Indications
This section is essentially the entire policy. Aetna classifies every major MGD intervention as experimental, investigational, or unproven. That's not an overstatement — the policy lists 13 specific treatment categories and four diagnostic approaches, all excluded.
The device exclusions cover both ends of the treatment pathway. On the diagnostic side, Aetna excludes tear film imaging (LipiView, CPT 0330T), in-vivo confocal microscopy, and near-infrared dual imaging (LipiScan, CPT 0507T). Without covered diagnostics, the entire workflow collapses from a reimbursement standpoint.
On the treatment side, the excluded list includes some surprising entries alongside the expected ones. Androgens, autologous platelet-rich plasma drops (HCPCS G0460 and P9020), and umbilical cord-derived mesenchymal stem cell eye-drop therapy are excluded — those are newer or emerging approaches. But so are intra-ductal probing, meibomian gland probing, and the RedTouch laser (CPT 0552T). These are not experimental in the sense of being brand-new. Aetna's position is that the evidence base hasn't cleared the bar.
Combined intense pulsed light and photo-biomodulation — specifically the Eye-Light System — is also excluded. This is the same pattern Aetna has applied in other specialty areas: combination device therapies tend to face extra scrutiny when the individual components are already non-covered.
The quantum molecular resonance electrotherapy device (Rexon-Eye) and subconjunctival sirolimus-loaded liposomes round out the list. If your practice offers any of these, patient financial responsibility conversations need to happen before treatment — not after the claim denies.
Coverage Indications at a Glance
| Indication / Intervention | Coverage Status | Relevant Codes | Notes |
|---|---|---|---|
| LipiFlow thermal pulsation system | Experimental / Not Covered | CPT 0207T | Heat and intermittent pressure device |
| Tear film imaging (LipiView) | Experimental / Not Covered | CPT 0330T | Unilateral or bilateral |
| Near-infrared dual imaging (LipiScan) | Experimental / Not Covered | CPT 0507T | Simultaneous reflective and trans-illuminated light |
| Low-level laser therapy / RedTouch laser | Experimental / Not Covered | CPT 0552T | Dynamic photonic and thermokinetic energies |
| TearCare System (wearable heat device) | Experimental / Not Covered | CPT 0563T | Open-eyelid wearable treatment device |
| Expression of conjunctival follicles | Experimental / Not Medically Necessary | CPT 68040 | Applies to chalazion, dry eyes, hordeolum, and MGD |
| Nasolacrimal duct probing | Non-covered for MGD indications | CPT 68810, 68811 | Not covered for indications listed in CPB 0797 |
| Autologous platelet-rich plasma drops | Experimental / Not Covered | HCPCS G0460, P9020 | Non-diabetic chronic wounds indication also separate |
| Intense pulsed light (IPL) | Experimental / Not Covered | Not separately coded | Standalone IPL and IPL + photo-biomodulation (Eye-Light) both excluded |
| Androgens for MGD | Experimental / Not Covered | Not separately coded | Listed in policy exclusions |
| Intra-ductal / meibomian gland probing | Experimental / Not Covered | Not separately coded | Policy lists both separately |
| Dynamic muscle stimulation (periorbital) | Experimental / Not Covered | Not separately coded | — |
| Meibomian gland progenitor/stem cells | Experimental / Not Covered | Not separately coded | — |
| Rexon-Eye (quantum molecular resonance) | Experimental / Not Covered | Not separately coded | — |
| Subconjunctival sirolimus-loaded liposomes | Experimental / Not Covered | Not separately coded | — |
| Umbilical cord-derived mesenchymal stem cell drops | Experimental / Not Covered | Not separately coded | — |
| In-vivo confocal microscopy (meibomian evaluation) | Experimental / Not Covered | Not separately coded | — |
Aetna Meibomian Gland Dysfunction Billing Guidelines and Action Items 2025
The effective date of November 21, 2025 has passed. That means claims for these services billed to Aetna on or after that date — and arguably claims already in your accounts receivable — are subject to denial under this policy. Here's what to do now.
| # | Action Item |
|---|---|
| 1 | Pull all claims billed with CPT 0207T, 0330T, 0507T, 0552T, 0563T, or 68040 for Aetna members since November 21, 2025. Review for denials and check your denial reason codes. If you're seeing experimental/investigational denials, this policy is the source. |
| 2 | Update your charge master and charge capture workflows to flag these codes for Aetna patients. Your billing software should generate a hard stop or warning when any of these CPT codes are selected for an Aetna member. The goal is a financial counseling conversation before the service — not a claim denial after. |
| 3 | Review your ABN and financial responsibility processes for meibomian gland services. Patients who want LipiFlow, TearCare, or IPL treatments should sign a financial responsibility agreement before the procedure. This is standard practice for known non-covered services. Document that the conversation happened. |
| 4 | Do not bill HCPCS G0460 or P9020 for meibomian gland dysfunction indications. These codes — for autologous platelet-rich plasma — are explicitly excluded under CPB 0797. They may have separate billing pathways for other indications (wound care, for example), but not for MGD with Aetna. |
| 5 | Check CPT 68810 and 68811 (nasolacrimal duct probing) if your practice uses these for lacrimal or MGD-adjacent work. The policy lists these in the non-covered codes group. If you bill these for Aetna members with MGD or related diagnoses from the H02.88x range, expect scrutiny. |
| 6 | Audit diagnosis code pairing for any claims that do move forward. The ICD-10-CM code set in this policy is extensive — 94 codes covering hordeolum (H00.11–H00.19), meibomian gland dysfunction (H02.881–H02.889, H02.88A–H02.88B), dry eye syndrome (H04.121–H04.129), blepharitis (H01.x), and dacryops (H04.111–H04.119). Make sure your diagnosis coding reflects the actual clinical picture and doesn't inadvertently pair a covered procedure with an excluded indication. |
| 7 | Talk to your compliance officer if your practice has been billing these services with an expectation of coverage. If there's a significant volume of claims in the system, you may need a formal review before responding to denials or submitting appeals. Don't assume a blanket appeal strategy will work here — Aetna's policy language is explicit and broad. |
| Previous Version | Current Version |
|---|---|
| Coverage is considered experimental and investigational for all indications | Coverage is considered medically necessary when specific criteria are met |
| Prior authorization is not required | Prior authorization is required for initial treatment |
| Documentation must include clinical history | Documentation must include clinical history |
| Re-review every 24 months | Re-review every 12 months with updated clinical documentation |
CPT, HCPCS, and ICD-10 Codes for Meibomian Gland Management Under CPB 0797
Not Covered / Experimental CPT Codes
All CPT codes listed in this policy are non-covered for meibomian gland dysfunction and related indications. There are no covered CPT codes in CPB 0797.
| Code | Type | Description | Status |
|---|---|---|---|
| 0207T | CPT | Evacuation of meibomian glands, automated, using heat and intermittent pressure, unilateral | Experimental / Not Covered |
| 0330T | CPT | Tear film imaging, unilateral or bilateral, with interpretation and report | Experimental / Not Covered |
| 0507T | CPT | Near-infrared dual imaging (simultaneous reflective and trans-illuminated light) of meibomian glands | Experimental / Not Covered |
| 0552T | CPT | Low-level laser therapy, dynamic photonic and dynamic thermokinetic energies, provided by a physician | Experimental / Not Covered |
| 0563T | CPT | Evacuation of meibomian glands, using heat delivered through wearable, open-eyelid treatment devices | Experimental / Not Covered |
| 68040 | CPT | Expression of conjunctival follicles (e.g., for trachoma) | Experimental / Not Medically Necessary |
| 68810 | CPT | Probing of nasolacrimal duct, with or without irrigation | Not Covered for listed indications |
| 68811 | CPT | Probing of nasolacrimal duct, with or without irrigation; requiring general anesthesia | Not Covered for listed indications |
Not Covered HCPCS Codes
| Code | Type | Description | Status |
|---|---|---|---|
| G0460 | HCPCS | Autologous platelet rich plasma for non-diabetic chronic wounds/ulcers, including phlebotomy, centrifugation, and all other preparatory procedures | Not Covered for indications listed in CPB 0797 |
| P9020 | HCPCS | Platelet rich plasma, each unit | Not Covered for indications listed in CPB 0797 |
Key ICD-10-CM Diagnosis Codes
These codes appear in CPB 0797. Claims pairing these diagnoses with the CPT/HCPCS codes above will generate claim denial under Aetna's coverage policy.
| Code | Description |
|---|---|
| H00.11–H00.19 | Hordeolum externum (meibomian stye), various laterality |
| H00.21–H00.29 | Hordeolum internum (infected meibomian cyst), various laterality |
| H01.00A–H01.00B | Unspecified blepharitis |
| H01.01A–H01.01B | Ulcerative blepharitis |
| H01.02A–H01.02B | Squamous blepharitis |
| H01.1–H01.9 | Blepharitis / posterior blepharitis, various codes |
| H01.81–H01.88 | Other specified inflammations of eyelid |
| H02.881–H02.889 | Meibomian gland dysfunction of eyelid (meibomian infarct) |
| H02.88A–H02.88B | Meibomian gland dysfunction of upper and lower eyelids |
| H04.111–H04.119 | Dacryops, various laterality |
| H04.121–H04.129 | Dry eye syndrome, various laterality |
| H04.201–H04.204 | Epiphora, unspecified |
The full ICD-10-CM list in CPB 0797 includes 94 codes. Confirm the complete list at the Aetna CPB 0797 source document.
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