Aetna modified CPB 0751 for natalizumab (Tysabri and biosimilar Tyruko), effective December 3, 2025. Here's what billing teams need to do.
Aetna, a CVS Health company, updated its natalizumab coverage policy under CPB 0751 Aetna system, covering HCPCS codes J2323 (natalizumab) and Q5134 (natalizumab-sztn biosimilar) for commercial medical plans. The policy governs coverage for relapsing forms of multiple sclerosis, clinically isolated syndrome, and Crohn's disease — and the criteria for each are tighter than they look. If your practice bills infusion services under CPT 96365–96368 for either of these products, review your prior authorization workflow before December 3, 2025.
Quick-Reference Table
| Field | Detail |
|---|---|
| Payer | Aetna |
| Policy | Natalizumab – CPB 0751 |
| Policy Code | CPB 0751 |
| Change Type | Modified |
| Effective Date | December 3, 2025 |
| Impact Level | High |
| Specialties Affected | Neurology, Gastroenterology, Infusion/Specialty Pharmacy |
| Key Action | Confirm anti-JCV antibody testing (CPT 86711) is documented before submitting precertification for any natalizumab claim |
Aetna Natalizumab Coverage Criteria and Medical Necessity Requirements 2025
The Aetna natalizumab coverage policy requires precertification for every claim. Call (866) 752-7021 or fax (888) 267-3277. This is not optional — it applies to all Aetna participating providers and members in applicable plan designs.
Medical necessity hinges on three things: the right prescriber specialty, confirmed anti-JCV antibody testing, and the right diagnosis. Get any one of those wrong and you're looking at a claim denial before you ever get to clinical review.
Prescriber Specialty Requirements
Aetna won't approve natalizumab unless the prescribing physician matches the indication. For Crohn's disease (ICD-10 K50.00–K50.919), the prescriber must be a gastroenterologist. For relapsing forms of MS (ICD-10 G35) and clinically isolated syndrome (G37.81, G37.89), the prescriber must be a neurologist. "In consultation with" is acceptable — but that relationship needs to be documented in the record.
Initial Approval: What Aetna Requires
For Crohn's disease, the member must be an adult who has already received at least one other biologic indicated for moderately to severely active CD. This is a step therapy requirement. Natalizumab billing for a Crohn's patient who hasn't tried a prior biologic — adalimumab, infliximab, or a biosimilar equivalent — will not meet medical necessity under this policy. The relevant prior biologics include HCPCS codes like J0139 (adalimumab), J1745 (infliximab), and multiple adalimumab biosimilars (Q5140–Q5145).
For relapsing forms of MS (relapsing-remitting and secondary progressive MS with ongoing relapse), the member must have a confirmed diagnosis under ICD-10 G35 and documented anti-JCV antibody testing. Same testing requirement applies to clinically isolated syndrome under G37.81 and G37.89.
Anti-JCV antibody testing is captured under CPT 86711. This code must be in the record before precertification goes in. Aetna also references CPT 86790 for ELISA-based anti-JCV antibody testing. Either way — no JCV test, no approval.
Continuation of Therapy
Continuation criteria differ by indication. For MS and CIS, Aetna looks for disease stability or improvement while on the drug. The bar is relatively straightforward.
For Crohn's disease, continuation requires either remission or a positive clinical response. That response can come from improvement in any one of the following: abdominal pain or tenderness, diarrhea, body weight, abdominal mass, hematocrit, mucosal appearance on endoscopy or imaging (computed tomography enterography, magnetic resonance enterography, or intestinal ultrasound), or improvement on a validated scoring tool like the Crohn's Disease Activity Index (CDAI). The "any of the following" language is important — your gastroenterologist doesn't need to show improvement across all parameters, just one. Make sure the clinical notes document at least one of these markers clearly.
Site of Care Requirements
Aetna's Site of Care Utilization Management Policy applies to natalizumab infusions on commercial plans. This affects where CPT 96365–96368 infusion codes get billed. If your infusion site isn't compliant with Aetna's site-of-care policy, expect reimbursement problems regardless of whether medical necessity criteria are met. Check the Utilization Management Policy on Site of Care for Specialty Drug Infusions before scheduling infusion appointments for new patients.
Aetna Natalizumab Exclusions and Non-Covered Indications
Aetna considers all indications not listed in the policy experimental, investigational, or unproven. That's a broad exclusion. Only three indications qualify for coverage: relapsing forms of MS (including relapsing-remitting and secondary progressive MS with active relapse), clinically isolated syndrome, and moderately to severely active Crohn's disease in adults who have tried a prior biologic.
Off-label use — including chronic progressive MS without relapse, neuromyelitis optica (G36.0), Rasmussen encephalitis (G04.81), or ulcerative colitis (K51.00–K51.319) — will not meet medical necessity under this policy. The code list includes these ICD-10 codes, but their presence in the document reflects related policy context, not covered indications for natalizumab. Don't assume a code appearing in a policy table means Aetna covers that use.
CPT codes 87798 and 87801 — nucleic acid detection tests used as biomarkers for predicting PML risk — are referenced in the policy but fall outside the standard covered category. Their role is limited to experimental PML risk stratification contexts. Don't build these into a routine natalizumab billing workflow.
Coverage Indications at a Glance
| Indication | Status | Relevant Codes | Notes |
|---|---|---|---|
| Relapsing-remitting MS | Covered | G35, J2323, Q5134, CPT 96365–96368 | Anti-JCV testing (CPT 86711) required; neurologist must prescribe |
| Secondary progressive MS with active relapse | Covered | G35, J2323, Q5134, CPT 96365–96368 | Must continue to experience relapse; anti-JCV testing required |
| Clinically isolated syndrome (CIS) | Covered | G37.81, G37.89, J2323, Q5134 | Anti-JCV testing required; neurologist must prescribe |
| Crohn's disease (moderately to severely active) | Covered — Adults only | K50.00–K50.919, J2323, Q5134 | Must have tried prior biologic; gastroenterologist must prescribe; anti-JCV testing required |
| Chronic progressive MS without relapse | Not covered | G35 | Falls under experimental/unproven; step therapy not applicable |
| Neuromyelitis optica (Devic) | Not covered | G36.0 | Off-label; experimental per CPB 0751 |
| Ulcerative colitis | Not covered | K51.00–K51.319 | Off-label; experimental per CPB 0751 |
| Rasmussen encephalitis | Not covered | G04.81 | Off-label; experimental per CPB 0751 |
| PML biomarker testing (MMP9) | Experimental | CPT 87798, 87801 | Not standard of care; not covered under CPB 0751 |
Aetna Natalizumab Billing Guidelines and Action Items 2025
| # | Action Item |
|---|---|
| 1 | Confirm anti-JCV antibody testing is documented before submitting precertification. CPT 86711 (or 86790 for ELISA-based testing) must appear in the patient record. No JCV documentation means no approval — Aetna requires this for every indication covered under CPB 0751. Audit your precertification intake checklist and add this as a hard stop before submission. |
| 2 | Verify prescriber specialty matches the indication. Your billing system should flag any natalizumab claim where the ordering provider's specialty doesn't align — gastroenterology for K50.xx diagnoses, neurology for G35, G37.81, and G37.89. A mismatched prescriber is a fast path to a claim denial. Update your charge capture workflow before December 3, 2025. |
| 3 | Document prior biologic therapy for every Crohn's disease patient. Aetna treats this as a step therapy requirement. Pull the medication history and confirm that J0139 (adalimumab), J1745 (infliximab), a biosimilar equivalent (Q5109, Q5140–Q5145), or another indicated biologic was tried before natalizumab. This documentation needs to be in the precertification submission, not just the chart. |
| 4 | Review your infusion billing setup for site-of-care compliance. CPT 96365, 96366, 96367, and 96368 for natalizumab infusions are subject to Aetna's Site of Care Utilization Management Policy on commercial plans. If you bill these codes from a setting that doesn't meet Aetna's site-of-care criteria, you'll lose reimbursement even on claims that otherwise meet medical necessity. Check your infusion site's compliance status now. |
| 5 | Update continuation of therapy documentation for active Crohn's patients. For renewals, Aetna requires evidence of remission or clinical response. Make sure the treating gastroenterologist is documenting at least one of the response markers — CDAI scores, endoscopy results, symptom improvement — at each visit. A renewal auth without this in the chart is a denial waiting to happen. |
| 6 | Don't bill CPT 87798 or 87801 as part of routine natalizumab management. These nucleic acid detection codes for PML biomarker testing fall outside covered indications under this policy. Billing them as standard workup generates denials and audit exposure. If a clinician orders this testing, consult your compliance officer about how to code and document it before submitting the claim. |
| 7 | Reconcile your ICD-10 code usage against the covered indication list. G36.0, G04.81, K51.00–K51.319, and non-relapsing progressive MS diagnoses appear in the policy's code tables but are not covered indications for natalizumab. If your charge capture pulls from a broad natalizumab order set, tighten the diagnosis mapping to only G35, G37.81, G37.89, and K50.00–K50.919. |
If you serve a mixed neurological or GI payer mix and aren't sure how this coverage policy interacts with your specific plan types, talk to your compliance officer before the December 3, 2025 effective date.
| Previous Version | Current Version |
|---|---|
| Coverage is considered experimental and investigational for all indications | Coverage is considered medically necessary when specific criteria are met |
| Prior authorization is not required | Prior authorization is required for initial treatment |
| Documentation must include clinical history | Documentation must include clinical history |
| Re-review every 24 months | Re-review every 12 months with updated clinical documentation |
CPT, HCPCS, and ICD-10 Codes for Natalizumab Under CPB 0751
Covered HCPCS Codes (When Selection Criteria Are Met)
| Code | Type | Description |
|---|---|---|
| J2323 | HCPCS | Injection, natalizumab, 1 mg |
| Q5134 | HCPCS | Injection, natalizumab-sztn (Tyruko), biosimilar, 1 mg |
Covered CPT Codes (When Selection Criteria Are Met)
| Code | Type | Description |
|---|---|---|
| 86711 | CPT | Antibody; JC (John Cunningham) virus |
Key ICD-10-CM Diagnosis Codes
| Code | Description |
|---|---|
| G35 | Multiple sclerosis (relapsing, not chronic progressive) |
| G37.81 | Other specified demyelinating diseases of CNS — clinically isolated syndrome |
| G37.89 | Other specified demyelinating diseases of CNS — clinically isolated syndrome |
| K50.00–K50.919 | Crohn's disease (adults only) |
| G36.0 | Neuromyelitis optica (Devic) — not covered for natalizumab |
| G04.81 | Rasmussen encephalitis — not covered for natalizumab |
| G61.81 | Chronic inflammatory demyelinating polyneuritis |
| K51.00–K51.319 | Ulcerative colitis — not covered for natalizumab |
| G37.89 | Other specified demyelinating diseases of CNS |
| I63.0–I63.9 | Cerebral infarction — acute ischemic stroke (related policy context) |
| C81.00–C96.9, D45 | Malignant neoplasm of lymphatic/hematopoietic tissue — stem cell mobilization context |
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