TL;DR: Aetna, a CVS Health company, modified CPB 0636 governing hammertoe repair coverage, effective December 12, 2025. Billing teams need to verify documentation meets updated medical necessity criteria before submitting claims under CPT 28285 or 28286.
Aetna's hammertoe repair coverage policy under CPB 0636 Aetna sets specific, gatekeeping criteria for surgical correction of hammertoe, claw toe, and mallet toe deformities. The two primary surgical codes affected are CPT 28285 (correction, hammertoe via interphalangeal fusion or phalangectomy) and CPT 28286 (correction, cock-up fifth toe). If your practice bills these codes for Aetna members, this update sets the exact documentation floor you need to clear—and it explicitly labels a long list of fixation implants as experimental, which kills reimbursement for those devices.
Quick-Reference Table
| Field | Detail |
|---|---|
| Payer | Aetna, a CVS Health company |
| Policy | Hammer Toe Repair |
| Policy Code | CPB 0636 |
| Change Type | Modified |
| Effective Date | December 12, 2025 |
| Impact Level | High |
| Specialties Affected | Podiatry, Orthopedic Surgery, General Surgery |
| Key Action | Audit pre-op documentation for all four medical necessity criteria before submitting CPT 28285 or 28286 |
Aetna Hammertoe Repair Coverage Criteria and Medical Necessity Requirements 2025
Aetna's hammertoe repair coverage policy is a four-part gate. All four criteria must be met before CPT 28285 or 28286 will be considered medically necessary. Miss one, and you're looking at a claim denial.
Criterion 1: Radiographic confirmation. The policy requires anterior/posterior and lateral X-ray views of the affected foot, interpreted and reported. Codes 73620 through 73630 cover the radiology side. The report must be in the record—not just a notation that imaging was done.
Criterion 2: Skeletal maturity. The patient must be skeletally mature (epiphyseal closure documented) or 18 years of age or older. Document this explicitly in the chart. Don't assume the patient's age alone is enough—the policy asks for documentation of maturity, not just age.
Criterion 3: Three months of failed conservative treatment. This is where most claims fall apart. Aetna requires documented persistent pain and difficulty walking after at least three months of conservative care directed by a healthcare professional. That conservative care must include treatments from this list:
| # | Covered Indication |
|---|---|
| 1 | Corticosteroid injections (HCPCS J0702, J1020, J1030, J1040, J1094, J1100, J1700, J1710, J1720, J2650, J2920, J2930, J3300, J3301, J3302, J3303, and others) |
| 2 | Debridement of hyperkeratotic lesions (corns, calluses) |
| 3 | Foot orthotics—shoe inserts, footgear modifications, corrective splinting (HCPCS L3000–L3030; note these may be contractually excluded under some plans) |
| 4 | Oral analgesics and/or NSAIDs |
| 5 | Orthotics including shoes with wide and deep toe box (same contractual exclusion caveat) |
| 6 | Protective padding |
| 7 | Taping or adhesive devices |
The policy says "includes, but may not be limited to"—so this isn't an exhaustive list. But every element tried and failed needs to be in the record with dates.
Criterion 4: At least one covered clinical indication. The patient must present with one or more of the following:
| # | Covered Indication |
|---|---|
| 1 | Adventitious bursitis on the dorsal hammertoe surface |
| 2 | Ankylosis of the DIP or PIP joint |
| 3 | Interdigital neuroma caused by the deformity (ICD-10 G57.60–G57.63) |
| 4 | Lateral MTP capsular tear caused by the deformity |
| 5 | Painful nail conditions from persistent trauma |
| 6 | Co-existing or causative conditions needing repair (e.g., tendon contracture) |
| 7 | Subluxation or dislocation of the MTP joint |
| 8 | Synovitis/capsulitis of the MTP joint |
| 9 | Ulceration of the apices (ICD-10 L97.501–L97.509) |
One of these nine indications must appear in the documentation—ideally mapped directly to an ICD-10 code on the claim.
Aetna considers hammertoe repair experimental, investigational, or unproven when these criteria are not met. That's not a soft "may deny"—that's a hard exclusion classification. Prior authorization requirements vary by plan, but given the specificity of this policy, treat prior auth as standard practice for any Aetna hammertoe case.
Aetna Hammertoe Repair Exclusions and Non-Covered Indications
Two categories of service are explicitly experimental under this coverage policy. Bill these and you will not get reimbursement.
Fixation implants. Aetna's position is firm and the list is long. The following devices are experimental, investigational, or unproven for hammertoe repair:
| # | Excluded Procedure |
|---|---|
| 1 | Acumed Hammertoe Fusion Set |
| 2 | BME Hammerlock Implant |
| 3 | CannuLink Intramedullary Fusion Device |
| 4 | CrossTie Intraosseous Fixation System |
| 5 | Futura Flexible Digital Implant |
| 6 | Futura LMP Lesser Phalangeal Joint Implant |
| 7 | HammerFix IP Fusion System |
| 8 | Integra Hammertoe Implant |
| 9 | OsteoMed Interflex IPG System |
| 10 | Pro-Toe Hammertoe Implant |
| 11 | Smart Toe |
| 12 | StayFuse Fusion Device |
| 13 | ToeGrip Device |
| 14 | ToeTac Xpress Hammertoe Fixation System |
| 15 | Two-Step Hammer Toe Implant |
| 16 | Weil-Carver Hammertoe Implant |
| 17 | Wright Cann Phalinx System |
HCPCS L8641 (metatarsal joint implant) is the code Aetna has flagged for the CannuLink device specifically. If your surgeon uses any of these implants, the implant portion will not be covered. The underlying surgical procedure may still qualify under CPT 28285 if all criteria are met—but the implant is a separate denial exposure.
Plantar plate repair. Aetna considers plantar plate repair for lesser MTP joint instability experimental. If your surgeon combines hammertoe correction with plantar plate repair, document carefully and expect the plantar plate component to be denied.
Coverage Indications at a Glance
| Indication | Status | Relevant Codes | Notes |
|---|---|---|---|
| Hammertoe repair with radiographic confirmation + 3 months conservative care + clinical indication | Covered | CPT 28285, 28286 | All four criteria must be met simultaneously |
| Adventitious bursitis on dorsal hammertoe surface | Covered (as indication) | CPT 28285 | Must be one of the qualifying indications |
| Ankylosis of DIP or PIP joint | Covered (as indication) | CPT 28285 | Document joint level specifically |
| Interdigital neuroma caused by deformity | Covered (as indication) | CPT 28285; ICD-10 G57.60–G57.63 | Laterality codes—use the correct side |
| Lateral MTP capsular tear | Covered (as indication) | CPT 28285 | Must be caused by the hammertoe deformity |
| Painful nail conditions from persistent trauma | Covered (as indication) | CPT 28285 | Secondary to hammertoe—document causation |
| Co-existing or causative conditions (e.g., tendon contracture) | Covered (as indication) | CPT 28285 | "Needing repair" must be documented |
| MTP subluxation or dislocation | Covered (as indication) | CPT 28285 | Confirm radiographic documentation |
| MTP synovitis/capsulitis | Covered (as indication) | CPT 28285 | Clinical documentation required |
| Ulceration of the apices | Covered (as indication) | CPT 28285; ICD-10 L97.501–L97.509 | Use chronic ulcer codes; confirm staging |
| Repeat surgical treatment after failed prior procedure | Covered | CPT 28285, 28286 | Document prior procedure and failure |
| Fixation implants (17 named devices) | Experimental/Not Covered | HCPCS L8641 | No coverage regardless of clinical indication |
| Plantar plate repair for lesser MTP instability | Experimental/Not Covered | N/A | Effectiveness not established per Aetna |
| Hammertoe repair without meeting all four criteria | Not Covered | — | Classified as experimental if criteria unmet |
Aetna Hammertoe Repair Billing Guidelines and Action Items 2025
This policy has teeth. The documentation bar is high, and the implant exclusions are specific. Here's what to do before December 12, 2025.
| # | Action Item |
|---|---|
| 1 | Audit your pre-op documentation template now. Every hammertoe surgical case billed to Aetna under CPT 28285 or 28286 needs four documented checkboxes: radiographic confirmation with a formal report, skeletal maturity documentation, three months of failed conservative care with dates, and at least one clinical indication from the policy's list. Build this into your surgical checklist before the effective date. |
| 2 | Check your radiology reports, not just your orders. The policy requires an interpretation and report for AP and lateral views—not just that imaging was performed. If your foot X-rays (CPT 73620–73630) are being ordered but the radiologist report isn't being pulled into the pre-auth packet, fix that workflow today. |
| 3 | Map ICD-10 codes to specific indications. For interdigital neuroma, use G57.60–G57.63 with the correct laterality. For apical ulcerations, use L97.501–L97.509. For hammertoe caused by sequelae of rickets, use E64.3. Don't leave these as unspecified when specific codes exist—Aetna's reviewers will use the ICD-10 to validate the indication. |
| 4 | Flag any case involving a named fixation implant. The 17 implants listed under the experimental designation will not get reimbursement. If your surgeons regularly use Smart Toe, StayFuse, or any other device on that list, alert them now. The underlying CPT 28285 may still be billable—but the implant billed under HCPCS L8641 won't be. Separate out the implant cost in your patient financial counseling. |
| 5 | Verify conservative care was directed by a healthcare professional. The policy is specific: three months of conservative treatment "under the direction of a healthcare professional." Self-directed patient efforts don't count. If the patient tried orthotics on their own without a provider directing care, that may not satisfy the requirement. Document the provider directing the conservative treatment plan by name and date. |
| 6 | Check plan-level contractual exclusions for orthotics. Foot orthotics and footgear modifications (HCPCS L3000–L3030) are noted as "may be contractually excluded." If a patient's plan excludes orthotics, and that's the only conservative treatment documented, you may have a gap in the three-month requirement. Verify at the plan level, not just the policy level. |
| 7 | Treat prior authorization as mandatory. The policy doesn't explicitly state prior auth is required for CPT 28285 or 28286—but the complexity of the criteria means Aetna reviewers will scrutinize these claims. Get prior auth on every Aetna hammertoe case and document the auth number on the claim. If you're unsure about your specific plan contracts, talk to your compliance officer before the December 12, 2025 effective date. |
| Previous Version | Current Version |
|---|---|
| Coverage is considered experimental and investigational for all indications | Coverage is considered medically necessary when specific criteria are met |
| Prior authorization is not required | Prior authorization is required for initial treatment |
| Documentation must include clinical history | Documentation must include clinical history |
| Re-review every 24 months | Re-review every 12 months with updated clinical documentation |
CPT, HCPCS, and ICD-10 Codes for Hammertoe Repair Under CPB 0636
Covered CPT Codes (When Selection Criteria Are Met)
| Code | Type | Description |
|---|---|---|
| 28285 | CPT | Correction, hammertoe (e.g., interphalangeal fusion, partial or total phalangectomy) |
| 28286 | CPT | Correction, cock-up fifth toe, with plastic skin closure (e.g., Ruiz-Mora type procedure) |
Other CPT Codes Related to the Policy
| Code | Type | Description |
|---|---|---|
| 11044 | CPT | Debridement, bone (includes epidermis, dermis, subcutaneous tissue, muscle and/or fascia) |
| 11045 | CPT | Debridement, bone (includes epidermis, dermis, subcutaneous tissue, muscle and/or fascia) |
| 11046 | CPT | Debridement, bone (includes epidermis, dermis, subcutaneous tissue, muscle and/or fascia) |
| 11047 | CPT | Debridement, bone (includes epidermis, dermis, subcutaneous tissue, muscle and/or fascia) |
| 73620 | CPT | Radiologic examination, foot |
| 73621 | CPT | Radiologic examination, foot |
| 73622 | CPT | Radiologic examination, foot |
| 73623 | CPT | Radiologic examination, foot |
| 73624 | CPT | Radiologic examination, foot |
| 73625 | CPT | Radiologic examination, foot |
| 73626 | CPT | Radiologic examination, foot |
| 73627 | CPT | Radiologic examination, foot |
| 73628 | CPT | Radiologic examination, foot |
| 73629 | CPT | Radiologic examination, foot |
| 73630 | CPT | Radiologic examination, foot |
Not Covered / Experimental HCPCS Codes
| Code | Type | Description | Reason |
|---|---|---|---|
| L8641 | HCPCS | Metatarsal joint implant | Experimental/investigational — named fixation implants lack evidence of effectiveness |
Other HCPCS Codes Related to the Policy
| Code | Type | Description |
|---|---|---|
| J0702 | HCPCS | Injection, betamethasone acetate 3 mg and betamethasone sodium phosphate 3 mg |
| J0834 | HCPCS | Injection, cosyntropin (Cortrosyn), 0.25 mg |
| J1020 | HCPCS | Injection, methylprednisolone acetate, 20 mg |
| J1030 | HCPCS | Injection, methylprednisolone acetate, 40 mg |
| J1040 | HCPCS | Injection, methylprednisolone acetate, 80 mg |
| J1094 | HCPCS | Injection, dexamethasone acetate, 1 mg |
| J1100 | HCPCS | Injection, dexamethasone sodium phosphate, 1 mg |
| J1700 | HCPCS | Injection, hydrocortisone acetate, up to 25 mg |
| J1710 | HCPCS | Injection, hydrocortisone sodium phosphate, up to 50 mg |
| J1720 | HCPCS | Injection, hydrocortisone sodium succinate, up to 100 mg |
| J2650 | HCPCS | Injection, prednisolone acetate, up to 1 ml |
| J2920 | HCPCS | Injection, methylprednisolone sodium succinate, up to 40 mg |
| J2930 | HCPCS | Injection, methylprednisolone sodium succinate, up to 125 mg |
| J3300 | HCPCS | Injection, triamcinolone acetonide, preservative free, 1 mg |
| J3301 | HCPCS | Injection, triamcinolone acetonide, not otherwise specified, 10 mg |
| J3302 | HCPCS | Injection, triamcinolone diacetate, per 5 mg |
| J3303 | HCPCS | Injection, triamcinolone hexacetonide, per 5 mg |
| L3000 | HCPCS | Foot, insert/plate, removable |
| L3001 | HCPCS | Foot, insert/plate, removable |
| L3002 | HCPCS | Foot, insert/plate, removable |
| L3003 | HCPCS | Foot, insert/plate, removable |
| L3004 | HCPCS | Foot, insert/plate, removable |
| L3005 | HCPCS | Foot, insert/plate, removable |
| L3006 | HCPCS | Foot, insert/plate, removable |
| L3007 | HCPCS | Foot, insert/plate, removable |
| L3008 | HCPCS | Foot, insert/plate, removable |
| L3009 | HCPCS | Foot, insert/plate, removable |
| L3010 | HCPCS | Foot, insert/plate, removable |
| L3011 | HCPCS | Foot, insert/plate, removable |
| L3012 | HCPCS | Foot, insert/plate, removable |
| L3013 | HCPCS | Foot, insert/plate, removable |
| L3014 | HCPCS | Foot, insert/plate, removable |
| L3015 | HCPCS | Foot, insert/plate, removable |
| L3016 | HCPCS | Foot, insert/plate, removable |
| L3017 | HCPCS | Foot, insert/plate, removable |
| L3018 | HCPCS | Foot, insert/plate, removable |
| L3019 | HCPCS | Foot, insert/plate, removable |
| L3020 | HCPCS | Foot, insert/plate, removable |
| L3021 | HCPCS | Foot, insert/plate, removable |
| L3022 | HCPCS | Foot, insert/plate, removable |
| L3023 | HCPCS | Foot, insert/plate, removable |
| L3024 | HCPCS | Foot, insert/plate, removable |
| L3025 | HCPCS | Foot, insert/plate, removable |
| L3026 | HCPCS | Foot, insert/plate, removable |
| L3027 | HCPCS | Foot, insert/plate, removable |
| L3028 | HCPCS | Foot, insert/plate, removable |
| L3029 | HCPCS | Foot, insert/plate, removable |
| L3030 | HCPCS | Foot, insert/plate, removable |
Key ICD-10-CM Diagnosis Codes
| Code | Description |
|---|---|
| E64.3 | Sequelae of rickets (hammertoe, claw toe, mallet toe) |
| G57.60 | Lesion of plantar nerve, unspecified lower limb (interdigital neuroma) |
| G57.61 | Lesion of plantar nerve, right lower limb (interdigital neuroma) |
| G57.62 | Lesion of plantar nerve, left lower limb (interdigital neuroma) |
| G57.63 | Lesion of plantar nerve, bilateral lower limb (interdigital neuroma) |
| L97.501 | Non-pressure chronic ulcer of other part of right foot, limited to breakdown of skin |
| L97.502 | Non-pressure chronic ulcer of other part of right foot, with fat layer exposed |
| L97.503 | Non-pressure chronic ulcer of other part of right foot, with necrosis of muscle |
| L97.504 | Non-pressure chronic ulcer of other part of right foot, with necrosis of bone |
| L97.505 | Non-pressure chronic ulcer of other part of right foot, with muscle involvement without evidence of necrosis |
| L97.506 | Non-pressure chronic ulcer of other part of right foot, with bone involvement without evidence of necrosis |
| L97.507 | Non-pressure chronic ulcer of other part of right foot, with other specified severity |
| L97.508 | Non-pressure chronic ulcer of other part of right foot, with unspecified severity |
| L97.509 | Non-pressure chronic ulcer of other part of right foot, unspecified severity |
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