Aetna modified CPB 0403 for bone-anchored hearing aids (BAHAs), effective September 26, 2025. Here's what billing teams need to know.

Aetna, a CVS Health company, updated its BAHA coverage policy under CPB 0403 Aetna system, clarifying medical necessity criteria for fully and partially implantable bone-anchored hearing aids and temporal bone stimulators. The affected codes span 12 covered surgical CPT codes — including 69710, 69714, 69716, and 69729 — plus HCPCS codes L8690 through L8694 for the devices themselves. If your practice or ASC bills BAHA implants for Aetna members in 2025 or 2026, this update directly affects your claim documentation.


Quick-Reference Table

Field Detail
Payer Aetna, a CVS Health company
Policy Bone-Anchored Hearing Aids
Policy Code CPB 0403
Change Type Modified
Effective Date September 26, 2025
Impact Level High
Specialties Affected Otolaryngology (ENT), Audiology, Otology, Neurotology, ASC/Hospital billing teams
Key Action Audit your BAHA claims for age requirement (5+) and confirm the chart documents why conventional air-conduction hearing aids are contraindicated before billing CPT 69714 or 69716

Aetna Bone-Anchored Hearing Aid Coverage Criteria and Medical Necessity Requirements 2025

The Aetna BAHA coverage policy classifies BAHAs as medically necessary prosthetics — not elective devices — when the patient meets all of the following conditions.

Age threshold: The patient must be 5 years old or older. Aetna does not cover BAHA implants for children under five. If your practice treats pediatric patients, this is the first gate your documentation must pass.

Hearing loss type: The patient must have a unilateral or bilateral conductive hearing loss, or a mixed conductive and sensorineural hearing loss. Pure sensorineural hearing loss alone does not qualify under this coverage policy.

Air-conduction failure: The patient's condition must prevent restoration of hearing using a conventional air-conductive hearing aid. This is a hard requirement. Your clinical documentation needs to spell this out explicitly — not just imply it.

Qualifying conditions (at least one must apply):

#Covered Indication
1Congenital or surgically induced malformations of the external ear canal or middle ear — such as aural atresia
2Dermatitis of the external ear, including hypersensitivity reactions to ear molds used in air conduction hearing aids
3Hearing loss from otosclerosis in patients who cannot undergo stapedectomy (CPT 69660–69662 are in the related code set for a reason)
+ 3 more indications

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The real issue here is documentation depth. Aetna wants to see that a conventional hearing aid was considered and ruled out. A chart note that says "patient unable to use conventional hearing aid" is not enough. You need the specific clinical reason — aural atresia, chronic otitis, dermatitis, or a documented contraindication — tied to one of the six criteria above.

Prior authorization: BAHAs involve surgical implantation under CPT codes like 69714 (percutaneous osseointegrated implant, temporal bone) and 69716 (skull implant with magnetic transcutaneous attachment). Procedures at this level almost always carry prior authorization requirements on Aetna commercial and managed care plans. Confirm PA requirements for the specific plan before scheduling. A single claim denial on a BAHA can run thousands of dollars in lost reimbursement.

Audiology testing — CPT 92551 through 92586 and related audiologic function codes — also falls in the related code set. Aetna expects audiologic criteria to be met. Make sure your audiology documentation is in the chart before the surgical claim goes out.


Coverage Indications at a Glance

Indication Status Relevant Codes Notes
Aural atresia (congenital or surgical ear canal malformation) Covered CPT 69714, 69716, L8690 Must document air-conduction HA contraindicated
Dermatitis of external ear / HA mold hypersensitivity Covered CPT 69714, 69716, L8692 Allergy or dermatitis must be documented in chart
Otosclerosis — stapedectomy not possible Covered CPT 69714, CPT 69660–69662 (related) Document reason stapedectomy is contraindicated
+ 6 more indications

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This policy is now in effect (since 2025-09-26). Verify your claims match the updated criteria above.

Aetna Bone-Anchored Hearing Aid Billing Guidelines and Action Items 2025

The effective date for this modified policy is September 26, 2025. Treat that as your audit trigger date. If you have claims in process or scheduled cases for BAHA patients, run through this list now.

#Action Item
1

Verify age in your charge capture. The patient must be 5 or older at the time of implantation. Add an age check to your BAHA pre-authorization workflow if you don't already have one. Denials on age grounds are preventable.

2

Confirm hearing loss type in the clinical record before billing CPT 69714, 69716, or 69729. The chart must document conductive or mixed hearing loss. Pure sensorineural loss does not meet medical necessity under this coverage policy. If the audiologic workup is ambiguous, get clarification from the ordering physician before submitting.

3

Document the air-conduction HA failure explicitly. This is the step most practices skip. The clinical note needs to state — plainly — why a conventional air-conduction hearing aid is not appropriate for this patient. Tie it to one of the six qualifying conditions in CPB 0403. Don't leave it to the reviewer to infer.

+ 4 more action items

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Sample Version Diff Line-by-line changes
Previous VersionCurrent Version
Coverage is considered experimental and investigational for all indicationsCoverage is considered medically necessary when specific criteria are met
Prior authorization is not requiredPrior authorization is required for initial treatment
Documentation must include clinical historyDocumentation must include clinical history
+ 1 more action items

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CPT, HCPCS, and ICD-10 Codes for Bone-Anchored Hearing Aids Under CPB 0403

Covered CPT Codes — When Selection Criteria Are Met

Code Description
69710 Implantation or replacement of electromagnetic bone conduction hearing device in temporal bone
69711 Removal or repair of electromagnetic bone conduction hearing device in temporal bone
69714 Implantation, osseointegrated implant, temporal bone, with percutaneous attachment to external speech processor
+ 10 more codes

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Covered HCPCS Codes — When Selection Criteria Are Met

Code Description
L8690 Auditory osseointegrated device, includes all internal and external components
L8691 Auditory osseointegrated device, external sound processor, replacement
L8692 Auditory osseointegrated device, external sound processor, used without osseointegration, body worn
+ 2 more codes

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Other CPT Codes Related to CPB 0403

These codes are not BAHA implant codes, but Aetna includes them in the policy's related code set. They appear in the diagnostic workup, related surgical history, or auditory rehabilitation context.

Code Category Description
69550 Glomus Tumor Excision Excision aural glomus tumor
69551 Glomus Tumor Excision Excision aural glomus tumor
69552 Glomus Tumor Excision Excision aural glomus tumor
+ 17 more codes

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Other HCPCS Codes Related to CPB 0403

Code Category Description
G0153 Speech-Language Pathology Services by a qualified SLP in home health or hospice setting
S9128 Home Health Speech therapy, in the home, per diem
V5008–V5031 Hearing Services Hearing services (full V5 range per policy)

The ICD-10-CM code set for this policy is extensive — 428 codes in total, spanning congenital malformations of the ear, otosclerosis, chronic otitis media, external ear conditions, and neoplasms of the ear canal and tympanic cavity. Pull your full ICD-10 list directly from the CPB 0403 Aetna policy document. Map your diagnosis codes against the specific qualifying condition you're documenting. Using a valid but imprecise ICD-10 code — one that doesn't directly support the qualifying indication — is a common cause of BAHA claim denials that would otherwise be avoidable.


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